We are committed to ensuring you receive the correct car parts that fit your vehicle seamlessly. We understand that the quality and accuracy of the parts you purchase are crucial for your vehicle’s performance and safety. Therefore, we offer a Fitment Guarantee to provide peace of mind during your shopping experience.
Our Fitment Guarantee Covers the Following Criteria:
- VIN Verification: To qualify for our Fitment Guarantee, customers must supply their Vehicle Identification Number (VIN) during the checkout process. The VIN is a unique 17-character code that helps us identify your vehicle accurately. This ensures that the parts you order are compatible with your specific make, model, and year.
- Original Parts: Our Fitment Guarantee applies only to vehicles not modified or altered from their original factory specifications. All original parts must be in place for our guarantee to remain valid.
- Vehicle Fitment Selector: Our website is equipped with a user-friendly Vehicle Fitment Selector tool. To be eligible for the Fitment Guarantee, customers must use this tool to select their vehicle’s make, model, and year. This tool helps you make the correct selection, reducing the risk of ordering incompatible parts.
Fitment Guarantee Terms and Conditions:
- If you have followed the above criteria and the parts you receive do not fit your vehicle, we will take full responsibility and work to resolve the issue promptly.
- We will provide a replacement or a full refund for the incorrect part(s) at our expense, including shipping costs, as long as the Fitment Guarantee conditions are met.
- To initiate a Fitment Guarantee claim, please contact our customer support team within 30 days of receiving your order. We will guide you through the process and assist in resolving any fitment-related issues.
- In the event of a dispute regarding fitment, we may request additional documentation, such as photographs or additional vehicle information, to ensure an accurate resolution.
- If you have modified your vehicle or have any concerns about fitment before making a purchase, we recommend consulting with a qualified mechanic or our customer support team to confirm compatibility.
Exclusions:
- Our Fitment Guarantee does not cover parts ordered for vehicles that have been modified or altered from their original factory specifications.
- Parts that have been installed, damaged during installation, or show signs of wear and tear are not eligible for the Fitment Guarantee.
We are committed to delivering a hassle-free shopping experience and ensuring your satisfaction. Our Fitment Guarantee is a testament to our dedication to providing you with the right parts for your vehicle. Shop with confidence, knowing that your car parts will fit perfectly when you follow our guidelines and use our website’s Vehicle Fitment Selector. Your trust in us is our top priority.